support services
General Support
Service Parts Coordinator
- Yvette Ramirez
- yramirez@serpapackaging.com
Field Support Manager
- Andrew Nunez
- anunez@serpapackaging.com
Service Coordinator
- Allyson Childress
- achildress@serpapackaging.com
Contact Your Regional Sales Manager


Fernando Ferreira
Midwest US
IA, IL, IN, KS, KY, MI, MN, MO, ND, NE, OH, SD, WI

Ken Austen
Northeast US
CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT, WV

Jessica Utsler
Western US
AZ, CA, CO, ID, MT, NM, NV, OK, OR, TX, UT, WA, WY

Caden Johnston
Southeast US
AL, AR, FL, GA, MS, NC, LA, SC, TN, VA
Regional Sales Manager Territory Map
General Inquiry
For general inquiries, please use the following form. For customer support service, please contact our support team directly. For general product inquiries, please contact our sales team directly.