A Strong Foundation Based on Stellar Service
Company founder Fernando Serpa already had an exceptionally strong service background when he started our company in 1985. That same level of customer commitment continues as the basis of our 5-Star Service as well as our one-hour service response guarantee.
Best Uptime in the Industry
Every Serpa machine is designed for ease of maintenance and access as well as user-friendly operation. That contributes greatly to our ability to provide the best uptime in the industry at 98%, guaranteed.
By applying the concept of true integration to our customized turnkey integrated packaging systems, we're there for you every step of the way. We also collaborate with companies that you may have have contracted with to supply specialized machines. Rest assured that Serpa will oversee everything as your sole point of contact for the project's entire duration.
Diverse Customer Base
With a customer base consisting of some of the world’s largest companies, Serpa has provided solutions for a variety of applications across most industries. We currently have a major presence in the pharmaceutical, medical device, personal care, cosmetics, nutraceutical, food, dairy and household industries.
Focused on Innovation
Serpa is the only U.S. manufacturer of end-of-line packaging machines that is able to provide engineered solutions superior to those available from European manufacturers and with shorter lead times. We’ve been providing our customers with rapid changeover technology, including semi-automatic changeover, ever since our company’s inception.
International Sales Network
Serpa sells its products through an international network of independent sales representatives and direct factory employees. Our service network consists of both factory employees and contracted service groups.
Serpa’s employees collaborate very closely on every customer project. All of our departments — from fabrication to engineering to sales — work together as one well-coordinated team to create the best possible end-of-line packaging machines available today.
Supporting Our Communities
We believe in supporting our community and the causes that are so important to all of our employees. Each year, our employees participate in charity events in addition to the donations Serpa makes on behalf of its employees. Organizations we support include both local and national groups, schools and charities.
“Serpa’s wealth of knowledge made the process of learning how to case pack and all validations go extremely smoothly. Serpa was also the only company out of the dozen or so that we did comparisons with that was able to erect both cases and trays within one unit, this was very critical to our process. Service has been excellent.”Process Development Engineer, Roche Diagnostics
“We are pleased to have a cartoner machine that requires very little maintenance or attention. Customer service for parts and technical support has been excellent. We will most certainly purchase your product again in the future.”Plant Engineer, Tony Chachere’s, Creole Foods of Opelousas, Inc.
“Our operators and mechanics were impressed with the technical abilities of your staff who conducted the training and demonstration of our new Serpa equipment at your plant. The level of TPM understanding and design were very apparent, impressive, and very much appreciated by all.”Principal Engineer, Unilever HPCNA
“Our cartoner provided 98.7% efficiency on a 30-day average at Greensboro, N.C. . . . quite impressive. Thank you for upholding the performance of the Serpa name and coming through for Greensboro at all costs.”Beauty Care Engineering, P&G
“During the development of each of our machines, Serpa was very receptive to our needs. They listened to my requirements and ideas and worked hard to make the machines tailored to the Swisher product.”VP of Machinery Development and Applications, Swisher International, Inc.
A Rich and Proud History Full of Innovation
Since 1985, Serpa has been providing innovative end-of-line packaging solutions for some of the largest companies in the world, including P&G, Mars Wrigley Confectionary and 3M.
Fernando Serpa founds Food Machinery Sales Mfg. [later to be Serpa Packaging Solutions] in Goshen, CA
FMS Mfg. moves into current facility in Visalia, CA
Name changed from Food Machinery Sales Mfg. to Serpa Packaging Solutions
P200 Balcony Case Packer introduced
P100 Balcony Cartoner introduced
P250 Top Load Case Packer introduced
P120 Vertical Cartoner introduced
P150 Intermittent Cartoner introduced
P220 Wraparound Case Packer introduced
Serpa becomes a FANUC America Authorized System Integrator (ASI)
Completed 30,000 sq. ft. building expansion
P270 Bottom Load Case Packer introduced
P320 High Speed Wraparound Case Packer introduced
Robotic Palletizers introduced
FG1 Top Load Cartoner Series introduced
Serpa becomes Kora-Packmat exclusive NA distributor
Integrated Case Packer & Robotic Palletizer introduced
High Speed Insert Feeder introduced
ModPack Semi-Auto Case Packer introduced