Annual Service Plans
Compare our 5 Star, Silver, Gold, and Platinum service plans and choose the one that’s right for you.
|Fast toll-free phone support||✔||✔||✔||✔|
|24-hour turnaround on emergency parts||✔||✔||✔||✔|
|Higher machine availability through reduced downtime||✔||✔||✔|
|Reduced service costs||✔||✔||✔|
|Early detection of part wear & failures||✔||✔||✔|
|Reduced spare parts cost||✔||✔||✔|
|Fixed cost for preventative maintenance||✔||✔||✔|
|Reduced service rate||✔||✔|
|Six month warranty extension^||✔||✔|
|Faster on-site emergency support||✔|
|COST PER CONTRACT VISIT||2 DAYS ON SITE* |
Billed at current service rates.
|2 DAYS ON SITE*+ |
Discount up to 5% on current service rates.
|2 DAYS ON SITE*# |
Discount up to 10% on current service rates.
|2 DAYS ON SITE*#
Discount up to
25% on current
For pricing or more information, please contact our Service Department.
(**) Service charges may apply
(##) Actual arrival subject to current travel conditions and/or limitations that are beyond our control. Normal service rates and terms will apply for on-site emergency support.
(^) Applies to initial service plan purchase only
(*) Customer agrees that at least 30 days notice will be provided for preferred trip schedules.
(+) Contract price is based on 24 month agreement.
(#) Contract price is based on a 12 month agreement.
– Airfare invoiced separately at cost +5%.
– Lubricants and chemicals.
– Lubrication tools and supplies.
– Shifts in excess of 12 hours.
– Trips that occur on a Sunday or Serpa paid holiday.