Annual Service Plans

Compare our 5 Star, Silver, Gold, and Platinum service plans and choose the one that’s right for you.

BENEFITS5 StarSilverGoldPlatinum
Online troubleshooting
Fast toll-free phone support
24-hour turnaround on emergency parts
Higher machine availability through reduced downtime
Reduced service costs
Early detection of part wear & failures
Reduced spare parts cost
Fixed cost for preventative maintenance
Reduced service rate
Flexible
Six month warranty extension^
Faster on-site emergency support
COST PER CONTRACT VISIT2 DAYS ON SITE*
Billed at current service rates.
2 DAYS ON SITE*+
Discount up to 5% on current service rates.
2 DAYS ON SITE*#
Discount up to 10% on current service rates.
2 DAYS ON SITE*#
Discount up to
25% on current
service rates.

For pricing or more information, please contact our Service Department.

NOTES:
(**) Service charges may apply
(##) Actual arrival subject to current travel conditions and/or limitations that are beyond our control. Normal service rates and terms will apply for on-site emergency support.
(^) Applies to initial service plan purchase only
(*) Customer agrees that at least 30 days notice will be provided for preferred trip schedules.
(+) Contract price is based on 24 month agreement.
(#) Contract price is based on a 12 month agreement.

EXCLUSIONS:
– Airfare invoiced separately at cost +5%.
– Parts.
– Lubricants and chemicals.
– Lubrication tools and supplies.
– Shifts in excess of 12 hours.
– Trips that occur on a Sunday or Serpa paid holiday.